#ATA2020: 4 Ways to Transform the Telehealth Patient Experience

#ATA2020: 4 Ways to Transform the Telehealth Patient Experience

Some providers have spun up consumer-facing help desks to troubleshoot throughout the journey; those who dont will struggle. We need a new contact person wheres the digital Sherpa? said Grace Cordovano, a patient advocate and digital health consultant. Its not up to the doctor or the receptionist or the patients grandchild.

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