The Future of Health Is 'Now,' Deloitte Says, But Are Consumers Living and Loving It?

The Future of Health Is 'Now,' Deloitte Says, But Are Consumers Living and Loving It?

Figure 1 from the study tells an interesting story about consumers in the pandemic and their growing sense of agency and engagement: Deloitte found that one-half of people were extremely or very likely to tell doctors they disagree with them, and another 29% said theyd be somewhat likely to speak up to their doctors. Thats 80% of consumers saying they would be likely to disagree with physicians, a vast majority of folks showing self-determination in their health care flows across all generations, from Gen Z to Seniors the most likely to speak up to their doctors.

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