Hospitals Should Take A Page Out of Amazons Digital Engagement Playbook, Argues Providence Digital Chief

Sep 25, 2023

In order for health systems to not be commoditized fully, they need to collect data to know their patients behaviors better and build stronger relationships with them, argued Sara Vaezy, Providences chief strategy and digital officer. Consumer brands like Amazon have been doing this for years so they can deliver personalized experiences to their users, and it’s time hospitals take a page out of their playbook, she said.

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Hospitals Should Take A Page Out of Amazons Digital Engagement Playbook, Argues Providence Digital Chief

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